"What General Counsel Want," MCLE New England

October 2013
MCLE Conference Center, 10 Winter Place, via Winter Street

What General Counsel Want

The direct, candid voice of the client—and what it means for your practice

Thursday, October 24, 2013

2:00 PM - 5:00 PM 

Have you ever wondered why clients hire and fire law firms? Well, wonder no more! Join us for a robust, candid discussion with four distinguished in-house counsel—across a variety of industries—on the reasons why firms are hired and fired and the evolving nature of the relationship between clients and outside counsel. Learn how to initiate, build, and maintain all-important business relationships.

Learn the keys to success at MCLE. Can you afford not to come?

Agenda and written materials

  • Impact of Globalization, Firm Consolidation, and Outsourcing of Legal Work for Businesses, In-House Counsel, and Law Firms
    Hiring, firing, and managing relationships and costs
  • Law Firm Gestures—Big and Small—and the Results
    Going behind the corporate curtain on client service, case management, and fee concessions
  • Hiring Outside Counsel in Uncharted Territory
    How in-house counsel find and hire outside counsel in unknown subject matters and unfamiliar geographic areas
  • “Say It Isn’t So”: Circumstances That Have Led In-House Counsel to Terminate the Engagement
    Practical tips for avoiding terminal outcomes
  • Alternative Billing Arrangements
    What has worked and what has not—and why Concrete Suggestions for Changing the Traditional Ways in Which Legal Services Are Delivered
  • Litigation v. Transactional Matters
    How the roles of in-house and outside counsel change for different matters and how they have evolved over time in each practice area
  • Outside Counsel Communication Styles That Do and Do Not Work
    What, when, how, and why
  • How Outside Counsel Can Add Value and Distinguish Their Services from That of Competitors
  • “Ask the Experts” Q&A Session


Richard M. Zielinski, Esq.
Goulston & Storrs, PC, Boston, Chair

Michael D. Chartock, Esq.
Gordon Brothers Group, Boston

Robert A. Licht, Esq.
Biogen Idec Inc., Weston

David S. Mackey, Esq.
Anderson & Kreiger LLP, Cambridge (formerly General Counsel, Massachusetts Port Authority)

Lon F. Povich, Esq.
BJ's Wholesale Club, Inc., Westborough