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Category: Retail

Are U.S. retailers keeping your data safe?

Sharing limited personal information with retailers has its benefits, including targeted ads, discounts, incentives, and coupons.  But at what cost?  Do the risks of disclosing your personal information to retailers outweigh the benefits to which time-sensitive consumers have grown accustomed?  Many retail consumers no longer have personal connections to...
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Black Friday in July: A Retail Boost in Competition with Amazon

Is “Christmas in July” a bonus for consumers or retailers? Which retailers are coming to the front of the price slashing competition and what products are hot off the shelves? According to retail experts, Amazon raked in an estimated $6 billion in sales during this year’s Amazon Prime Day...
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All Eyes on G-20 as Additional Tariffs Loom

Last week, Bloomberg reported that Toys “R” Us is in the early stages of a comeback, led by former executive and Tru Kids Inc. CEO Richard Barry, with designs on opening about a half-dozen stores in time for the 2019 holiday season. You can bet they’ll be keeping a...
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We’re Here for the Food Hall Party

Time to Eat, Drink and Socialize!
If you haven’t eaten at a food hall yet… it is likely only a matter of time before you do. They are popping up all over the country and are gaining popularity. Unlike traditional mall food courts, food halls typically include higher end and trendy concepts all within one...
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E-Commerce and Industrial Real Estate: “Last Mile” Delivery and What Else You Should Know

In recent years, the extensive disruption to the retail real estate landscape caused by the expansive growth of e-commerce (such as altered consumer shopping habits, increased brick-and-mortar vacancies, and big box retailer bankruptcies) has been well-cataloged and analyzed both within the commercial real estate industry and, more broadly, by...
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ICSC RECON 2019: In Pursuit of Innovation

The Las Vegas Convention Center hosted ICSC RECon 2019 this week from May 19-22. This year’s conference was held under the motto “Less traditional. More Innovative”, reflective of the dynamic changes taking place in the retail real estate industry. True to this motto, the future of retail was on...
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When the Retail Anchor Becomes the Risk… or Opportunity?

Big box stores have recently been large contributors to the “retail apocalypse” facing owners of shopping centers with broad swaths of empty space. Some landlords are discovering that they need to take a more active role at the helm of their centers and find new ways to attract customers...
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Four Ways for Leases to Keep Up with Innovative Retail

Industry experts seem to agree that while traditional retailers may be on the decline, innovative stores that focus on “experiential retail” -- interesting, memorable, interactive, multi-sensory shopping experiences -- will continue to thrive.  To keep up with developments in the retail sector, landlords and tenants should consider modifying their...
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Bag Bans: The War on Plastic Bags

Grocery shoppers used to make the final decision of their supermarket trip in the checkout line. Reaching for boxes of cereal, cartons of eggs, and jars of jam in their rolling metal carts, placing those items onto slow-moving counter conveyor belts, they weighed two options. Paper or plastic? Which...
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Intrusion or Tool: Consumer Data’s Increasing Role in Retail

It’s no secret that retailers have access to more information about their target consumers than ever before. This information can help retailers not only to target their broad market but also to tailor the communications they deliver to each segment of that market.  Customers, on the other hand, are...
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Opportunity Zones Steal the Show

ICSC's 2019 Mid-Atlantic Conference and Deal Making
The Gaylord National Resort & Convention Center played host to the ICSC's 2019 Mid-Atlantic Conference and Deal Making event last week. After being snowed out last year, the conference rebounded with high attendance and spectacular views of the Potomac River. The overall mood of attendees was surprisingly upbeat given the...
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Technology Shifts the Retail Landscape for Open Air Centers

ICSC's OAC Summit 2019
I just returned from ICSC's OAC Summit, which was held in Austin last week.  For those how have not yet attended this conference, the OAC is not a deal making conference like many other ICSC conferences.  Rather, the OAC is a relationship building and information sharing event, attended largely by...
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Recycling the Big Box

Retailers shuttered a record amount of brick-and-mortar store space in 2018, shattering the previous record set in 2017, and big box stores were the largest contributors to the empty space. Iconic brands, such as Sears, Macy’s, J.C. Penney, Toys "R" Us, Inc., Bon Ton and Lord & Taylor all...
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2018 Holiday Sales

We hope everyone had a terrific holiday season and the new year is off to a great start! In our first post for the year, we wanted to share some terrific insights on 2018 holiday sales analytics from Retail Dive’s Kaarin Vembar . U.S. holiday sales grew 5.1% this...
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The 2018 ICSC New York Deal Making Conference and The Emergence of Digital

The ICSC New York Deal Making Conference (“NYDMC”) was held at the Jacob Javits Convention Center from December 4 – 6.  NYDMC is ICSC’s second largest conference, with about 10,000 in attendance this year. The conference kicked off with Professional Development Day. One highlight was the Hidden Biases of...
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Year-End Trademark Audits Ensure Complete Brand Protection

With the end of the year approaching and the holiday shopping season in full swing, now is an ideal time for brand owners to audit their trademark portfolios.  A trademark audit is an excellent tool for ensuring brands are adequately protected for the full scope of goods and services...
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Three Trends Driving Consumer Behavior in the Retail Real Estate Business

Goulston & Storrs partners Nancy Davids, Matt Epstein, Karen O’Malley and David Rabinowitz  recently sat down with  Forbes  to discuss how changes in consumer behavior continue to drive evolution in the retail real estate business. The group identified three key trends through a collaborative discussion with  Forbes  contributor Richard Kestenbaum...
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Counterfeits in the Digital Marketplace

Counterfeiting has moved beyond high-priced luxury goods to low-cost everyday items. Many of these fake products pose real dangers:  face masks with arsenic ;  phone adapters that can electrocute you ;  computer chargers that fry your hardware ;  batteries that blow up . These counterfeits infiltrate online marketplaces, where...
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Protecting the Popular Brand: Considerations to Avoid Genericide

When it comes to trademark registration, there is such a thing as being too popular. Marks such as Aspirin, Fiberglass, Zipper and Flip Phone became so ubiquitous that they were found to be generic—a commonly used name or description of a kind of product. When a trademark becomes so...
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Banner Year Expected For Holiday Retail Sales

This week’s news of former retail giants Sears and Kmart filing for bankruptcy is bound to spur headlines about the death of retail in the U.S.  However, multiple forecasts predict that robust 2018 holiday shopping will result in an increase in both in-store and online holiday sales as compared...
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On the Origin of Retail: An Evolutionary Analysis

“Retail Apocalypse!”  “Amazon Takeover!”  “Goodbye, Brick-and-Mortar!”  These reflect the flavor of headlines these past few years: one of a retail Armageddon, or the end as we know it of brick-and-mortar. While several prominent retailers have turned to bankruptcy and store closures, research demonstrates that this doomsday hype is somewhat overblown. Statistics indicate...
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Augmented Retail – The Use of Artificial Intelligence and Augmented Reality to Enhance the Customer Shopping Experience

As competition between brick-and-mortar stores and online shopping continues, retailers with physical stores are using cutting edge technologies to offer unique shopping experiences and added service to consumers.  One type of technology that is being used in brick-and-mortar stores is artificial intelligence. Amazon, arguably one of the most disruptive...
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Co-working and the Rapidly Changing Office Landscape

The anxiety of the death of retail has given way to the retail renaissance. Experiential retail draws the shopper in for entertainment, pop-up stores capture the shoppers’ curiosity as they stroll past a storefront or see their friends’ posts on Instagram, and showroom retail gives the hesitant online shopper...
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New Massachusetts Trade Secret Laws Effective October 1, 2018

The retail industry closely guards customer and distribution lists, the software and code for the operation of its websites and downloadable mobile apps, and, in many cases, algorithms used to evaluate and monitor sales trends. In many cases, these valuable assets are not protected by patent, trademark or copyright law. As...
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Down But Not Out: Using Showrooms to Revamp Brick and Mortar Retail

Recent trends such as pop-ups  suggest that consumers and retailers alike are not prepared to give up on brick and mortar stores, but that they are looking for more creative alternatives to the traditional arrangement. Clothing retailers have begun exploring use of showroom-style spaces to revitalize and reframe the shopping...
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Updates to California Proposition 65 Affect Retailers and their Suppliers

On August 30, 2018, significant changes to California’s Proposition 65 (“Prop 65”) warning regulations take effect. In the retail context, Prop 65 requires businesses with 10 or more employees to warn individuals in California about products containing certain listed chemicals “known to the State of California to cause cancer...
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Sales Tax Holidays: Serious Savings or Serious Stunt?

This past Friday, consumers across Massachusetts were pleasantly surprised with news of the last-minute approval by the Baker administration of a weekend sales tax holiday. Despite local retailers griping about the eleventh hour prep involved with planning, stocking, staffing and marketing such an event, consumers were rewarded with savings...
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On Retaildential Densification: Unpacking the Jargon and Trends of Adding Residential Uses to Shopping Centers

Retail follows rooftops. Few real estate adages are more axiomatic. Increasingly, however, the reverse is becoming true, and rooftops, or residential uses, are cozying up to retail . We’ve written previously that residential developers are increasingly finding shopping centers to be an irresistible tenant amenity . Whether residential uses...
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