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Controller

Boston

Goulston & Storrs, an AmLaw 200 law firm, is seeking an experienced Controller with a demonstrated background in financial and management reporting, tax compliance, budgeting, audit preparation, internal controls, and cash management activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensures efficient, effective and consistently high quality results in all aspects of the Firm’s accounting operations including financial reporting and accounts payable
  • Responsible for all financial statement reporting, including trend analysis and expense reporting
  • Responsible for managing the operation and integrity of the firm’s financial accounting system, including periodic system upgrades
  • Demonstrated experience utilizing financial systems and software to develop management reports including KPI metrics and dashboard reporting
  • Creates annual expense budgets for all operating departments working in collaboration with the respective Administrative Directors and the firm’s co-Managing Directors; provides monthly status reporting and quarterly analysis/updates
  • Works closely with the firm’s Financial Planning & Analysis Manager on periodic and various analysis including preparation and review of the firm’s financial plan
  • Maintains focus and holds him/herself and other individuals in the organization accountable for executing against plan and achieving business results
  • Responsible for overseeing the preparation of audit materials, and working with the outside auditors to resolve issues and successfully complete the audit
  • Responsible for periodic and annual local, state, and federal tax filings and the successful resolution of any tax audits or issues.
  • Designs, develops and implements methods and strategies to continually improve processes
  • Responsible to maintain an effective system of internal financial controls
  • Fosters effective and positive communications/collaborations with the firm’s Administrative Directors and other Managers
  • Monitors the firm’s cash position and prepares periodic cash flow forecasts
  • Monitors and controls banking activities including the proper security structure associated with the firm’s banking activities across multiple banks
  • Provides information and assistance to the firm’s Finance Committee
  • Continuously works in a collaborative and supportive manner with the Finance Managers on various financial projects and issues
  • Responsible to see that the firm’s financial policies and procedures are being followed; develop such policies as and where needed
  • Assists the firm’s Clerk in the maintenance of certain corporate records
  • Acts as liaison with the IT department for general systems knowledge, training and problem resolution
  • Develops Talent: prioritizes the development, training, and appropriate delegation of new activities to team members.  Develops strong management capability among current and future leaders on the team. Actively looks to provide opportunities for stretch assignments and exposure.
  • Leads the Accounting and Accounts Payable team, makes decisions on staffing and performance management.
  • Provides training, feedback, and coaching to team members, and delegates work appropriately.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Excellent interpersonal and team building skills with the ability to establish rapport and effectively work with colleagues of all levels
  • Demonstrated ability to proactively and professionally manage internal client relationships with an emphasis on producing results in a client focused/service orientated manner
  • Superior written and verbal communication skills; the ability to interact diplomatically with partners, senior management, peers and professional staff; communicating with impact to clearly convey context and insight, so as to effectively manage upward to influence decisions
  • Outstanding organizational skills and a demonstrated ability of maintaining and producing high quality work product with minimal oversight
  • Ability to take initiative, making constructive recommendations on how the department can deliver high levels of service
  • Ability to apply effective strategy to business considerations weighing firm/department goals with an eye toward the big picture and the firm-wide impact
  • Ability to effectively manage intra-departmental and potentially firm-wide projects being budget conscientious
  • Technical spreadsheet (MS Excel) expertise and proficiency in PowerPoint as well as the other MS Office suite

Education/Experience

  • Bachelor’s degree with a Business/Finance/Accounting focus.  CPA and/or MBA a plus.
  • 10+ years related financial management experience preferably with a professional services organization

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

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Senior Facilities and Operations Manager

Boston

Goulston & Storrs has an exciting opportunity for a Senior Facilities and Operations Manager.  The Senior Facilities and Operations Manager will lead and manage the Operations Manager, Executive Chef and the Facilities and Operations Senior Coordinator.  While this position will be based in our Boston office, travel to both our DC and NY offices will be necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  The successful candidate will be highly organized and able to analyze and implement current trends in all areas of responsibilities noted below.  In addition, a collaborative and creative approach to facility and operations management is key.

Architectural Planning and Construction Supervision

  • Work with Planning Committee to oversee architectural planning on projects.
  • Maintain files and record of construction contracts, progress reports, change orders and payment schedules and arrange all movements of people, furniture and functions necessary to expedite construction.
  • Project management of all building related projects.

Budget

  • Prepare annual capital and expense budget for Facilities and Operations Department and make recommendations for equipment alternatives and methods of acquisition.
  • Monitor monthly expense reports to determine variances against plan.
  • Monitor cost recovery to ensure highest billable percentage possible.
  • Verify and approve disbursements for vendor services.

Facilities Management

  • Manage leases for all offices, including communicating terms and expansion options, to upper management and managing partners.
  • Manage all internal moves for the Boston office.
  • Provide leadership for planning and implementation of internal and client events.
  • Coordinate the hiring of vendors for outsourced projects, i.e. plumbing, electrical, janitorial, office supplies, etc.
  • Support the review and development of the Firm’s Business Continuity Plan
  • Oversee premises maintenance including refurbishing and cleaning.
  • Represent the firm as single point of contact between Firm’s subtenants and Property Management.
  • Act as a liaison between all buildings with our multiple Property Managers and the Firm in all areas of maintenance and security.
  • Maintain schedules for all facilities, maintenance and lease commitments and produce periodic reports on the overall efficiency and cost of such facilities.
  • Oversee building security, including maintenance and effectiveness of security system and FOBs for Boston office locations.
  • Contract for and ensure timely delivery of furniture, office equipment, supplies, printed material and other purchase of the firm.
  • Lead the life safety program, (fire safety, medical response, CPR
    certifications).
  • Manage facilities-related functions in NY and DC offices.

Food Services

  • Manage the Executive Chef to oversee in-house Food Services department, ensuring efficient and cost effective food services and well maintained kitchens, lunch rooms and related supplies and equipment.
  • Responsible for all café and lounge expenses, including catered meals, office functions, food supplies and equipment, etc., and related budgeting.

Office Services

  • Oversee the outsourced office services team; ensuring organization of the space and efficient management of US mail, faxes, interoffice communications and outside delivery services.
  • Analyze firm expense for outside delivery services, postage and other like costs.

Purchasing

  • Oversee the entire Facilities purchasing function, ensuring the efficient and cost effective provision of supplies within budget, and the maintenance of supply areas.
  • Oversee the RFP process to assure that we are receiving the best prices for the goods and services utilized.
  • Investigate, evaluate and approve vendor selections.
  • Monitor cost recovery to ensure highest billable percentage possible.
  • Verify and process invoices for vendor services.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Outstanding presentation skills with an ability to develop and present business case to firm management for changes and enhancements.
  • Exceptional project management skills.
  • Strong oral and written communication skills and ability to interface with all levels of the organization.
  • Extensive experience with managing a complex budget.
  • Ability to effectively respond to complex inquiries or complaints
  • Availability on weekends and evenings to respond to emergency building situations.
  • Proficiency in MS Word, PowerPoint and Excel.
  • Strong analytical skills.

EDUCATION/EXPERIENCE:

Bachelor’s degree plus seven to ten or more years of experience in facilities and operations within the professional services or legal industry.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the environment is moderate.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is frequently required to stand and walk and should be able to lift 20 pounds. 

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

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Real Estate Associates

Boston; New York

Senior real estate associate with transactional experience, JV, Financing (Borrower Side)

Mid-level real estate associate with transactional, JV and/or office leasing experience

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

Tax Associate

New York

Tax associate with 2-5 years of experience in a transactional practice. Ideal candidates would have some knowledge of and experience with partnerships and real estate transactions.

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

Real Estate Paralegal

Boston; New York

Goulston & Storrs, an AmLaw 200 law firm, is seeking experienced Real Estate Paralegals with general commercial real estate background; experience with financings, title and survey, and experience with closings a must. Candidate must be a self-starter and have the ability to interact with clients and assume significant responsibility.

Please submit resumes to Jennifer Smith, Legal Recruitment Manager.

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

Marketing & Business Development Coordinator

Boston

Goulston & Storrs is seeking a Marketing & Business Development Coordinator to play a principal role in the firm's digital marketing efforts, including marketing technology coordination, design, website, social media, analytics, and CRM.

Candidate must have 3-5yrs experience with content marketing on digital and social platforms including website, emarketing, marketing database, and social media experience.

For more information: Please email [email protected]

The Goulston & Storrs Business Development Department is fast-paced, fast moving, exciting and entrepreneurial.  Our goal is to set the standard for law firm business development departments. We will achieve this through our relationships externally and internally. Our collective commitment, as a team, is to:

  • Provide education to our client (firm members)
  • Infuse best practices thinking into all areas of sales and service
  • Use analysis as the foundation for our approach to the market
  • Create innovative targeted marketing materials and initiatives
  • Support and enable the Firm as a business and community leader

DESCRIPTION:

The Marketing & Business Development Coordinator will:

  • Play a principal role in the firm's digital marketing efforts, including the firm's web assets.
  • Manage marketing technology-based initiatives.
  • Act as administrator of marketing technology systems including the content management system, client relationship management system, email marketing system, and other tools.
  • Improve adoption and utilization of marketing technology systems, and ensure maximum effectiveness, integration and interoperability across all tools.
  • Act as primary liaison between the Business Development team and IT, and the technology providers with whom Business Development works directly.

PRINCIPAL RESPONSIBILITIES:

  • Gather requirements from stakeholders, facilitate/suggest process improvement opportunities, create project plans, and conduct status meetings in connection with marketing technology projects.
  • Coordinate implementation of the firm’s content marketing and social media strategies.
  • Design, prepare, and analyze various reports, including but not limited to:
  • Effectiveness of various marketing and business development initiatives (e.g., website analytics, promotional campaigns, event ROI, advertising, etc.)
  • Contact intelligence
  • Troubleshoot and escalate questions and technical issues/ bugs with marketing technology systems to the G&S help desk and technology providers, as appropriate.
  • Train new team members on marketing technology systems and all team members on new/underutilized features.
  • Coordinate and test upgrades, configuration changes, and implementation of new/requested features of marketing technology systems with technology providers, Business Development and IT teams, and other stakeholders as appropriate.
  • Map and catalogue the business intelligence to be gleaned from each of our technologies and help identify ways to leverage that information.

Digital Platforms

  • Monitor and maintain our social and digital platforms
  • Coordinate website related projects including new pages, sections, extranets, video, micro sites, blogs and more.
  • Use and/or leverage firm software and online tools, such as e-communications and news aggregator and distributors like Mail Chimp, InterAction, ContactNet, JD Supra, Lexology, and WordPress.
  • Oversee general operation of marketing (CRM and experience) databases, providing user training and support.
  • Analyze site usability, accessibility compliance, visuals and user experience.

Analytics and SEO

  • Use analytics tools and software such as Google Analytics and Siteimprove.
  • Define keyword searches.
  • Identify general principles of search engine optimization.
  • Conduct and communicate reports on all website traffic, social media and e-communication.

Customer Relationship Management (CRM)

  • Produce and manage client lists.
  • Administer CRM, reporting, dashboards and analytics systems for marketing team and internal clients.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Experience administering marketing technology systems.
  • Exceptional data analysis and presentation skills, including proficiency in Excel.
  • Basic understanding of database structures.
  • Ability to manage multiple projects and deadlines.
  • Leadership skills.
  • Knowledge of the latest trends and best practices in marketing technology.

EDUCATION/EXPERIENCE:

  • Bachelor’s degree required plus 3-5 years’ experience in or understanding of marketing technology, workflows, business process design and review, behavioral marketing and data mining.
  • Professional services industry experience preferred.

This job description is intended to be general and may evolve over time.  It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties.  We are an equal opportunity organization.

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