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Marketing & Business Development Specialist
The Marketing & Business Development Specialist will:
- Prepare marketing/sales materials for meetings with prospective and current clients
- Assist in responding to proposal opportunities, including approach strategy and follow-up
- Maintain and report on various sales metrics that will help improve the efficiency of the firm’s business development efforts
- Maintain record of business development activities in CRM and experience databases
- Support attorney business development goals, including monitoring progress of their efforts
- Manage practice and attorney biography updates within the firm’s experience management database and across various practice marketing materials
- Coordinate with team members to provide integrated practice BD support
JOB TITLE Marketing & Business Development Specialist
DEPARTMENT: Business Development
SUPERVISOR: Director of Marketing & Business Development
BUSINESS DEVELOPMENT DEPARTMENT MISSION
The Goulston & Storrs Business Development Department is fast-paced, fast moving, exciting and entrepreneurial. Our goal is to set the standard for law firm business development departments. We will achieve this through our relationships externally and internally. Our collective commitment, as a team, is to:
- Provide education to our client (firm members)
- Infuse best practices thinking into all areas of sales and service
- Use analysis as the foundation for our approach to the market
- Create innovative targeted marketing materials and initiatives
- Support and enable the firm as a business and community leader
PRINCIPAL RESPONSIBILITIES:
- Manage and coordinate RFP go/no go process
- Draft proposal portions such as introduction, overview, project approach, attorney biographies, and cover letter
- Regularly maintain and review current experience for inclusion in marketing materials
- Regularly analyze and review practice marketing collateral to ensure effective and consistent messaging on the practice/industry/geography and firm-wide levels
- Build and refine the firm’s inventory of response materials that cover the firm, specific legal practices, lawyer capabilities and client services
- Work closely with Knowledge Services team to keep current on all relevant market and competitive intelligence
- Participate in networking events and industry meetings alongside our attorneys and business professionals.
- Coordinate and participate in opportunity debrief sessions to identify areas of strength and areas for improvement
- Communicate and collaborate directly with BD team members, lawyers, and other stakeholders in connection with proposals and related business development projects.
- Facilitate cross-selling and cross-serving initiatives
- Maintain opportunity tracker and proposal win/loss
- Maintain the library of past and current proposals
- Work with other members of the business development team, as well as outside consultants, to prepare and submit strategic practice-related and attorney rankings, directory submissions, industry awards, and surveys
- Work with BD team members on various projects including implementing new marketing & business development processes and tools
- Assume additional responsibilities as requested
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Legal, business and competitive intelligence reporting skills
- Use of CRM tools and experience databases
- Experience preparing proposal (RFP) responses and pursuit materials
- Highly proficient in MS Office suite (Excel, Word, PowerPoint)
- Ability to prioritize ongoing tasks and significant projects, as well as manage expectations of attorneys in relation to these projects
- Strong customer service ethic and outstanding interpersonal skills, capable of working seamlessly with high level partners, business development team, and colleagues on other business operations teams
- Highly organized, efficient and extremely detail oriented, with superior fact checking skills
Education/Experience:
- Bachelor’s degree required plus 4-6 years’ experience in professional services with understanding of law firm sales cycle and professional services business development best practices
This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.
View LessDirector of Talent Development
The Legal Talent team at Goulston & Storrs has expanded and we are seeking an experienced Director of Talent Development and a Manager of Diversity & Inclusion to join our team. We are a vibrant firm where serious business is conducted with genuine camaraderie and fun, our people are paramount, and where mutual respect drives open discussion, fresh ideas and optimal solutions for our clients!
With more than 200 lawyers in our Boston, New York and Washington, D.C. offices, Goulston & Storrs is a powerhouse law firm that offers leading-edge service to local, regional and global clients in need of corporate, capital markets, finance, litigation, and real estate counsel. Our private client group also features one of the largest and most well-established trust and estate practices in New England, serving wealthy clients, families and charitable foundations across the country.
The Legal Talent team serves as ambassadors for the firm and leads the firm’s efforts to grow our practices in each of our core markets and to develop, engage, retain and advance our existing legal talent by delivering cutting-edge, relevant professional development programs to our lawyers.
Legal Talent team members also serve as stewards of the firm’s commitment to diversity and inclusion as fundamental components of the firm’s recruitment, retention, development and advancement of a diverse workforce and inclusive workplace.
If you’re passionate about developing people, recognize the essential value of relationships, and looking to work in a highly collaborative, dynamic and supportive environment, we encourage you to apply for the Director of Talent Development or Manager of Diversity & Inclusion.
Summary
The Director of Talent Development, together with the Chief Legal Talent Officer and under the direction of the Managing Directors, will lead the firm’s talent development strategy and help promote its brand as a top legal talent destination and will collaborate to develop and implement a world class diversity and inclusion strategy to attract, retain, and advance diverse legal talent. This person will contribute to the success of the firm by effectively integrating, developing, training, coaching, engaging and retaining the firm’s attorneys. This person will align the firm’s talent development strategy and resources with the firm’s business growth goals, and will manage, coach and develop Legal Talent team members who can enthusiastically execute on and support the strategy.
The Director has overall responsibility for talent development and diversity and inclusion initiatives. Such strategies and programs will be designed to improve diversity of cultural background among firm attorneys, and promote equitable opportunities for women, racial and ethnic minorities, LGBTQ lawyers, and lawyers with disabilities. The Director also will work to develop, implement and monitor programs and processes that promote and sustain diversity, equity, and respect throughout the firm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Partner with the Chief Legal Talent Officer and the Managing Directors to:
- Devise and implement an innovative strategy, efficient processes and clear protocol for developing attorneys across all practice groups.
- Work collaboratively with firm leadership and the Inclusion Advisory Committee to set the firm’s diversity and inclusion strategy and to educate functional areas of the firm about that strategy.
- Develop and implement programs designed to foster inclusivity and promote the hiring, retention, development and advancement of diverse legal talent.
- Collaborate with the Attorney Development Committee, Pre-Directorship Review Committee and Practice Group Associate Development Directors to define priorities and implement practices to develop, engage, retain and advance the firm’s legal talent.
- Lead the assessment, development or enhancement, and implementation of educational, coaching, mentoring, career development and feedback programming for attorneys.
- Execute on firm strategic talent and diversity initiatives and practice group needs in collaboration with initiative leaders and practice group co-chairs.
- Collaborate with the Inclusion Advisory Committee to develop metrics and analyze data regarding diversity, recruiting, development, engagement, retention and market trends, and to drive enhanced diversity and inclusion within the firm.
- Collaborate with Legal Talent team members and firm practice groups to efficiently onboard and integrate new attorneys.
- Collaborate with Legal Talent team members and practice group co-chairs to develop and implement an enhanced coaching program for attorneys.
- Collaborate with Legal Talent team members to review, develop and update skills frameworks to enhance the equitable assessment of all attorneys.
- Collaborate with the Legal Talent team, Associate Development Committee, mentors and Practice Group Leaders on career coaching and Individual Development Plans for Associates.
- Collaborate with Legal Talent team members, the Pre-Directorship Review Committee, and Associate Liaison Committee to assess and enhance the performance management process, ensuring equity and clear, direct and actionable output for associates.
- Develop relevant processes and tools to measure and report key talent development success metrics and regularly communicate the effectiveness and efficiency of the talent development function.
- Stay abreast of and report on talent development and diversity data and trends at the firm and within the legal industry.
- Maintain up-to-date knowledge of key talent development, leadership and diversity initiatives across industries to help in the continual assessment and enhancement of the firm’s practices.
- Negotiate consulting agreements and manage consulting relationships;
- Develop and manage the Talent Development budget, monthly tracking and quarterly forecasting.
- Manage the Talent Development team through coaching and development of team members.
- Contribute to a team culture that focuses on continuous improvement and innovation.
Qualifications include:
- Minimum of eight (8) years direct experience with talent development in a law firm, law school or other professional services firm;
- Minimum of two to four (2-4) years of diversity and inclusion work experience;
- Bachelor’s degree required. JD, MBA or graduate degree in HR, Education, Counseling or Organizational Development preferred, but not required;
- Demonstrated leadership qualities, including excellent interpersonal and collaborative skills, strategic and innovative thinking, an ability to persuade and influence, possessing professional presence and the ability to build trust, enthusiasm and commitment;
- Excellent communication skills, including effective listening, presentation and facilitation skills;
- Demonstrated ability to build strong relationships at all levels internally and externally and to work in a collaborative environment;
- Exceptional organization skills, including setting priorities, project planning and problem solving;
- Results-oriented with ability to effectively lead multiple projects simultaneously and to accomplish goals in a fast-paced, professional services environment;
- Demonstrably high level understanding of the business of law, industry trends, and talent development and diversity and inclusion best practices;
- Demonstrable thoughtfulness, creativity, general business acumen and hands-on approach;
- Excellent analytic skills to identify trends in firm data and the legal industry and identify solutions that will maximize firm success;
- Excellent team management skills and ability to develop and motivate others;
- Proactive, flexible and client-service oriented with professional, positive demeanor and work style; and
- Must possess seasoned and professional judgment and discretion and be able to protect and maintain highly confidential information
Goulston & Storrs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, national origin, age, handicap, disability or veteran status in accordance with applicable state and federal laws. In addition, Goulston & Storrs complies with applicable federal, state and local laws governing nondiscrimination in employment.
- For more information: Please email pmorgan@goulstonstorrs.com
Manager of Diversity & Inclusion
As a member of the integrated Legal Recruitment and Talent Development Team, the Manager of Diversity & Inclusion will collaborate with team members and the Inclusion Advisory Committee to develop strategies designed to improve diversity of cultural background among firm attorneys and develop, implement and monitor programs and processes that promote and sustain diversity, equity, and respect throughout the firm for women, racial and ethnic minorities, LGBTQ lawyers, and lawyers with disabilities.
This position reports to the Director of Talent Development.
In collaboration with the Legal Talent team and firm leaders, the Manager will ensure that firm, practice area and legal talent initiatives and programs are aligned with the firm’s values, diversity and inclusion best practices, strategic goals of the firm and development needs of firm lawyers
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work collaboratively with leadership of the Inclusion Advisory Committee (“IAC”) and affinity groups to develop and implement annual strategic plans, request and manage annual budgets, provide management updates and implement initiatives set forth by the IAC and affinity groups.
- Collaborate with the Senior Manager of Talent Development and Senior Manager of Legal Recruitment to ensure an inclusive and best-in-class orientation and integration experience for all attorneys, continually evaluating and enhancing program elements based on feedback, industry trends, and to foster a sense of belonging at the outset.
- Collaborate with Practice Group Leaders and work allocators to continually assess and ensure equal access to opportunities for challenging work.
- Provide or arrange for core diversity training programs, workshops and roundtable discussions.
- Serve as counselor, advocate and confidant for diverse attorneys.
- Work collaboratively with the firm’s Legal Recruitment professionals to evaluate and propose enhancements to recruiting processes to minimize potential bias and identify and implement strategic opportunities to enhance our diversity pipeline.
- Work collaboratively with the firm's Talent Development professionals to better support and develop diverse talent.
- Work collaboratively with the firm’s Business Development & Marketing professionals to build the firm’s reputation as a leader in diversity and inclusion, including by developing diversity and inclusion content for the firm’s website, intranet, and library of marketing collateral.
- Develop and analyze metrics for measuring progress and effectiveness of the firm’s diversity and inclusion strategy.
- Assess, enhance and collaborate on the performance management process for Associates, Counsel and Professional Attorneys, including associate reviews and pre-partnership reviews for those approaching partnership consideration, specifically focusing on enhancing processes to minimize the impact of potential biases and to ensure the equitable assessment of all attorneys.
- Manage the Flexible Work Arrangement process, facilitate open communication between Flexible Work Mentors and associates, and collaborate with work allocators to ensure equal access to opportunities.
- Stay current with the latest diversity and inclusion research and best practices and share learning with the firm to enhance the firm’s initiatives in these areas;
- Collaborate with Legal Talent Team to continually evaluate and enhance firm processes and systems for greater inclusion and equity.
- Work on special department or firm projects, as needed.
Qualifications include:
- Bachelor’s degree required. JD, MBA or graduate degree in HR, Education, Counseling or Organizational Development preferred, but not required.
- 4-6 years working in a professional services firm, law firm preferred.
- Minimum of three (3) years diversity and inclusion work experience
- Understanding of law firm business operations.
- Strong oral and written communication skills.
- Excellent judgment and ability to work independently.
- Detail and action-oriented with strong project management skills and demonstrated ability to drive and manage multiple projects simultaneously.
- Ability to build relationships and communicate effectively across all levels.
- Proficient in Microsoft Word, PowerPoint, Database Management Systems, Software for Evaluations
Goulston & Storrs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, national origin, age, handicap, disability or veteran status in accordance with applicable state and federal laws. In addition, Goulston & Storrs complies with applicable federal, state and local laws governing nondiscrimination in employment.
- For more information: Please email pmorgan@goulstonstorrs.com
Litigation Associate
Litigation associate with 3-5 years of commercial litigation experience.
Please submit resumes to Jennifer Smith, Legal Recruitment Manager.
This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.
- For more information: Please email [email protected]
Real Estate Associates
Senior real estate associate with transactional experience, JV, Financing (Borrower Side)
Mid-level real estate associate with transactional, JV and/or office leasing experience
This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.
- For more information: Please email jsmith@goulstonstorrs.com
Tax Associate
Tax associate with 2-5 years of experience in a transactional practice. Ideal candidates would have some knowledge of and experience with partnerships and real estate transactions.
This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.
- For more information: Please email jsmith@goulstonstorrs.com
Real Estate Paralegal
Goulston & Storrs, an AmLaw 200 law firm, is seeking experienced Real Estate Paralegals with general commercial real estate background; experience with financings, title and survey, and experience with closings a must. Candidate must be a self-starter and have the ability to interact with clients and assume significant responsibility.
Please submit resumes to Jennifer Smith, Legal Recruitment Manager.
This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.
- For more information: Please email jsmith@goulstonstorrs.com