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Knowledge Management & Data Specialist

Boston

Goulston & Storrs, an AmLaw 200 Boston law firm, is seeking a Knowledge Management & Data Content Specialist (“KM Specialist”) to drive improvements in client and matter data quality. In this role, the KM Specialist will assume responsibility for client and matter classifications as well as the collection of high-quality data to support strategic initiatives and various ad hoc analyses and projects overseen by firm leadership and members of the Business Operations Team. The KM Specialist will be an integral member of the Knowledge Services team, working collaboratively with stakeholders, to build and maintain client/matter data information to help inform firm strategy and key business decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities:

Input, maintain and audit client and matter classifications to establish trusted data sources
Collaborate with the Business Operations Team to identify opportunities to define new taxonomies and capture data components across the client matter lifecycle
Perform data quality checks to identify missing and inaccurate information, resolve data discrepancies, and apply consistency to records
Conduct online research and utilize third-party information to enhance data attributes
Work collaboratively to set data structures in line with the business needs of the firm
Communicate the value of data in business processes and the importance of high quality and usable data
Provide primary back up support for the daily operations of conflicts and new business intake.
Manage data and documents housed within the Conflicts and Intake Systems, including engagement letters and conflict waivers
Other duties as assigned

Core Competencies and Qualifications

Strong understanding of the importance and benefits of good data quality
Knowledge of InTapp Conflicts software or law firm financial applications is strongly preferred
Excellent customer service and interpersonal skills with attorneys and staff
Must be analytical and detail oriented
Ability to communicate verbally and orally in a clear and concise manner
Excellent organizational skills, including the ability maintain and track large volumes of data, prioritize workload, coordinate multiple projects simultaneously, meet deadlines, and ability to be flexible and adapt to change
Strong Excel skills and ability to learn, leverage and use additional applications

Education/Experience:

Bachelor's degree required
Experience in a law firm environment preferred

This job description is intended to be general and may evolve over time. It is subject to periodic updating and is subject, at the firm’s discretion, to the assignment of different or additional duties. We are an equal opportunity organization.

Goulston & Storrs provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, national origin, age, handicap, disability or veteran status in accordance with applicable state and federal laws. In addition, Goulston & Storrs complies with applicable federal, state and local laws governing nondiscrimination in employment.

For more information: Please email pmorgan@goulstonstorrs.com

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Director of IT Infrastructure and Security

Boston

Prestigious Boston Law firm is seeking a motivated, analytical and detailed IT Infrastructure & Security Director to report directly to the CIO and will be responsible for managing Goulston & Storrs’ IT Infrastructure and information security. Initially, this person will oversee a team of 1 infrastructure & security professional.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Primary Responsibilities:

Maintain the corporate IT infrastructure.
Establish, implement, and monitor company-wide policies and procedures for network security and systems administration.
Provide recommendations and business case justification for architectural improvements, maximizing the company’s investments in technology.
Managing vendors around procurement and SaaS based application support.
Create and manage backup and disaster recovery implementations.
Contribute to a framework that will govern how technology solutions will be developed and implemented.
Participate in the creation of information security policies and procedures for the firm.

Core Competencies:

Strong oral and written communication skills.
A strong track record of providing multiple offices a secure and stable infrastructure.
Must exhibit a high-level of motivation and have experience working productively in a small group setting with minimal supervision.
Highly developed interpersonal skills, including a comfort level with regular communications technical and non-technical team members.
Demonstrated ability to organize & prioritize projects and complete multiple tasks on schedule.

Qualifications:

Strong Network and Windows OS administration skills
Solid understanding of digital security
Ability to travel approximately 5% and work flexible hours, with occasional weekends and evenings
SAN, NAS, Servers and overall storage technologies
Active Directory & LDAP Experience
Exchange Experience
DNS, DHCP, Networking and Backup technologies
Experience supporting telephony systems, primarily VOIP
Experience managing a small team of support professionals

Education/Experience:

3 – 5 Years IT Infrastructure Management Experience
Bachelors Degree, preferably in Computer Science or equivalent work experience

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the environment is moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk.

For more information: Please email pmorgan@goulstonstorrs.com

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Legal Administrative Assistant

Boston

Goulston & Storrs, a prestigious Am Law 200 law firm, has an immediate need for a Legal Administrative Assistant in our Boston office. We are seeking a technically skilled, positive, energetic candidate to support a team of attorneys in our thriving real estate practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Create, revise, format and proofread documents, correspondence and presentations.
Edit and prepare bills in accordance with firm and client requirements.
Maintain calendars by planning and scheduling meetings, conference calls and arranging business travel.
Process and monitor expense reimbursements, reconcile Amex charges and check requests.
Serve as gatekeeper between attorneys and internal and external clients.
Maintain attorney files (electronic and paper).
Provide exceptional support while prioritizing the needs of a busy team.
Serve as back-up support as needed.
Assist with other projects as requested.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Positive attitude, professional, reliable and strong work ethic.
Must be well organized and proactive with creative problem-solving ability.
A self-starter capable of managing multiple projects simultaneously.
Ability to prioritize and meet tight deadlines and deliver exceptional results.
Must be accurate, detail and deadline oriented.
Possess a high level of discretion to deal with confidential matters.
Ability to work independently as well as part of a team.
Excellent verbal and written communication skills.
Adaptable and enthusiastic with changing technology and processes.
Flexibility to work overtime as needed.

EDUCATION/EXPERIENCE:

Bachelor’s degree preferred as well as previous experience in professional services, preferably in a mid-size to large law firm.
Proficiency with Excel, PowerPoint, Microsoft Word, Outlook, CMS or similar billing software.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the environment is moderate.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds.

For more information: Please email pmorgan@goulstonstorrs.com

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Director of Talent Development

Boston

The Legal Talent team at Goulston & Storrs has expanded and we are seeking an experienced Director of Talent Development and a Manager of Diversity & Inclusion to join our team. We are a vibrant firm where serious business is conducted with genuine camaraderie and fun, our people are paramount, and where mutual respect drives open discussion, fresh ideas and optimal solutions for our clients!

With more than 200 lawyers in our Boston, New York and Washington, D.C. offices, Goulston & Storrs is a powerhouse law firm that offers leading-edge service to local, regional and global clients in need of corporate, capital markets, finance, litigation, and real estate counsel. Our private client group also features one of the largest and most well-established trust and estate practices in New England, serving wealthy clients, families and charitable foundations across the country.

The Legal Talent team serves as ambassadors for the firm and leads the firm’s efforts to grow our practices in each of our core markets and to develop, engage, retain and advance our existing legal talent by delivering cutting-edge, relevant professional development programs to our lawyers.

Legal Talent team members also serve as stewards of the firm’s commitment to diversity and inclusion as fundamental components of the firm’s recruitment, retention, development and advancement of a diverse workforce and inclusive workplace.

If you’re passionate about developing people, recognize the essential value of relationships, and looking to work in a highly collaborative, dynamic and supportive environment, we encourage you to apply for the Director of Talent Development or Manager of Diversity & Inclusion.

Summary

The Director of Talent Development, together with the Chief Legal Talent Officer and under the direction of the Managing Directors, will lead the firm’s talent development strategy and help promote its brand as a top legal talent destination and will collaborate to develop and implement a world class diversity and inclusion strategy to attract, retain, and advance diverse legal talent. This person will contribute to the success of the firm by effectively integrating, developing, training, coaching, engaging and retaining the firm’s attorneys. This person will align the firm’s talent development strategy and resources with the firm’s business growth goals, and will manage, coach and develop Legal Talent team members who can enthusiastically execute on and support the strategy.

The Director has overall responsibility for talent development and diversity and inclusion initiatives. Such strategies and programs will be designed to improve diversity of cultural background among firm attorneys, and promote equitable opportunities for women, racial and ethnic minorities, LGBTQ lawyers, and lawyers with disabilities. The Director also will work to develop, implement and monitor programs and processes that promote and sustain diversity, equity, and respect throughout the firm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Partner with the Chief Legal Talent Officer and the Managing Directors to:

Devise and implement an innovative strategy, efficient processes and clear protocol for developing attorneys across all practice groups.
Work collaboratively with firm leadership and the Inclusion Advisory Committee to set the firm’s diversity and inclusion strategy and to educate functional areas of the firm about that strategy.
Develop and implement programs designed to foster inclusivity and promote the hiring, retention, development and advancement of diverse legal talent.
Collaborate with the Attorney Development Committee, Pre-Directorship Review Committee and Practice Group Associate Development Directors to define priorities and implement practices to develop, engage, retain and advance the firm’s legal talent.
Lead the assessment, development or enhancement, and implementation of educational, coaching, mentoring, career development and feedback programming for attorneys.
Execute on firm strategic talent and diversity initiatives and practice group needs in collaboration with initiative leaders and practice group co-chairs.
Collaborate with the Inclusion Advisory Committee to develop metrics and analyze data regarding diversity, recruiting, development, engagement, retention and market trends, and to drive enhanced diversity and inclusion within the firm.
Collaborate with Legal Talent team members and firm practice groups to efficiently onboard and integrate new attorneys.
Collaborate with Legal Talent team members and practice group co-chairs to develop and implement an enhanced coaching program for attorneys.
Collaborate with Legal Talent team members to review, develop and update skills frameworks to enhance the equitable assessment of all attorneys.
Collaborate with the Legal Talent team, Associate Development Committee, mentors and Practice Group Leaders on career coaching and Individual Development Plans for Associates.
Collaborate with Legal Talent team members, the Pre-Directorship Review Committee, and Associate Liaison Committee to assess and enhance the performance management process, ensuring equity and clear, direct and actionable output for associates.
Develop relevant processes and tools to measure and report key talent development success metrics and regularly communicate the effectiveness and efficiency of the talent development function.
Stay abreast of and report on talent development and diversity data and trends at the firm and within the legal industry.
Maintain up-to-date knowledge of key talent development, leadership and diversity initiatives across industries to help in the continual assessment and enhancement of the firm’s practices.
Negotiate consulting agreements and manage consulting relationships;
Develop and manage the Talent Development budget, monthly tracking and quarterly forecasting.
Manage the Talent Development team through coaching and development of team members.
Contribute to a team culture that focuses on continuous improvement and innovation.

Qualifications include:

Minimum of eight (8) years direct experience with talent development in a law firm, law school or other professional services firm;
Minimum of two to four (2-4) years of diversity and inclusion work experience;
Bachelor’s degree required. JD, MBA or graduate degree in HR, Education, Counseling or Organizational Development preferred, but not required;
Demonstrated leadership qualities, including excellent interpersonal and collaborative skills, strategic and innovative thinking, an ability to persuade and influence, possessing professional presence and the ability to build trust, enthusiasm and commitment;
Excellent communication skills, including effective listening, presentation and facilitation skills;
Demonstrated ability to build strong relationships at all levels internally and externally and to work in a collaborative environment;
Exceptional organization skills, including setting priorities, project planning and problem solving;
Results-oriented with ability to effectively lead multiple projects simultaneously and to accomplish goals in a fast-paced, professional services environment;
Demonstrably high level understanding of the business of law, industry trends, and talent development and diversity and inclusion best practices;
Demonstrable thoughtfulness, creativity, general business acumen and hands-on approach;
Excellent analytic skills to identify trends in firm data and the legal industry and identify solutions that will maximize firm success;
Excellent team management skills and ability to develop and motivate others;
Proactive, flexible and client-service oriented with professional, positive demeanor and work style; and
Must possess seasoned and professional judgment and discretion and be able to protect and maintain highly confidential information

For more information: Please email pmorgan@goulstonstorrs.com

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Manager of Diversity & Inclusion

Boston

As a member of the integrated Legal Recruitment and Talent Development Team, the Manager of Diversity & Inclusion will collaborate with team members and the Inclusion Advisory Committee to develop strategies designed to improve diversity of cultural background among firm attorneys and develop, implement and monitor programs and processes that promote and sustain diversity, equity, and respect throughout the firm for women, racial and ethnic minorities, LGBTQ lawyers, and lawyers with disabilities.

This position reports to the Director of Talent Development.

In collaboration with the Legal Talent team and firm leaders, the Manager will ensure that firm, practice area and legal talent initiatives and programs are aligned with the firm’s values, diversity and inclusion best practices, strategic goals of the firm and development needs of firm lawyers

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work collaboratively with leadership of the Inclusion Advisory Committee (“IAC”) and affinity groups to develop and implement annual strategic plans, request and manage annual budgets, provide management updates and implement initiatives set forth by the IAC and affinity groups.
Collaborate with the Senior Manager of Talent Development and Senior Manager of Legal Recruitment to ensure an inclusive and best-in-class orientation and integration experience for all attorneys, continually evaluating and enhancing program elements based on feedback, industry trends, and to foster a sense of belonging at the outset.
Collaborate with Practice Group Leaders and work allocators to continually assess and ensure equal access to opportunities for challenging work.
Provide or arrange for core diversity training programs, workshops and roundtable discussions.
Serve as counselor, advocate and confidant for diverse attorneys.
Work collaboratively with the firm’s Legal Recruitment professionals to evaluate and propose enhancements to recruiting processes to minimize potential bias and identify and implement strategic opportunities to enhance our diversity pipeline.
Work collaboratively with the firm's Talent Development professionals to better support and develop diverse talent.
Work collaboratively with the firm’s Business Development & Marketing professionals to build the firm’s reputation as a leader in diversity and inclusion, including by developing diversity and inclusion content for the firm’s website, intranet, and library of marketing collateral.
Develop and analyze metrics for measuring progress and effectiveness of the firm’s diversity and inclusion strategy.
Assess, enhance and collaborate on the performance management process for Associates, Counsel and Professional Attorneys, including associate reviews and pre-partnership reviews for those approaching partnership consideration, specifically focusing on enhancing processes to minimize the impact of potential biases and to ensure the equitable assessment of all attorneys.
Manage the Flexible Work Arrangement process, facilitate open communication between Flexible Work Mentors and associates, and collaborate with work allocators to ensure equal access to opportunities.
Stay current with the latest diversity and inclusion research and best practices and share learning with the firm to enhance the firm’s initiatives in these areas;
Collaborate with Legal Talent Team to continually evaluate and enhance firm processes and systems for greater inclusion and equity.
Work on special department or firm projects, as needed.

Qualifications include:

Bachelor’s degree required. JD, MBA or graduate degree in HR, Education, Counseling or Organizational Development preferred, but not required.
4-6 years working in a professional services firm, law firm preferred.
Minimum of three (3) years diversity and inclusion work experience
Understanding of law firm business operations.
Strong oral and written communication skills.
Excellent judgment and ability to work independently.
Detail and action-oriented with strong project management skills and demonstrated ability to drive and manage multiple projects simultaneously.
Ability to build relationships and communicate effectively across all levels.
Proficient in Microsoft Word, PowerPoint, Database Management Systems, Software for Evaluations

For more information: Please email pmorgan@goulstonstorrs.com

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Real Estate Associate

Boston

Senior real estate associate with transactional experience, JV, Financing (Borrower Side)

For more information: Please email jsmith@goulstonstorrs.com

Real Estate Paralegal

Boston

Goulston & Storrs, an AmLaw 200 law firm, is seeking experienced Real Estate Paralegals with general commercial real estate background; experience with financings, title and survey, and experience with closings a must. Candidate must be a self-starter and have the ability to interact with clients and assume significant responsibility.

Please submit resumes to Jennifer Smith, Legal Recruitment Manager.

For more information: Please email jsmith@goulstonstorrs.com